The spirits that Ignis speaks with are all willing to answer his questions to the best of their ability. The problem is, they collectively seem to be notably confused by it. They appear to all understand what he's asking, but not why he's asking.

The Postmaster General tugs at Ignis' clothes with one spindly arm as if to question why Ignis is wearing his garments, as well, and the Broker, accepting of the trade, scratches at their fur before hooking their claws on either side of their mask and tugging, showing Ignis that the mask simply does not budge.